Official bio

Grimaldi-Francesca Sanchez, The Customer Dignity Advocate™, helps organizations create exceptional experiences for customers, employees and communities. Her 20-year career began in HIV advocacy with the National Association of People with AIDS and spans luxury retail with Louis Vuitton, Laura Mercier and Trish McEvoy, where she ranked #1 in sales in the Southeast Region, managed a $1.2 million book of business and grew annual revenue by 42%. Today, as Care Coordinator at Damien Ministries, she has served more than 2,000 community members and supported more than 4,000 HIV/STI testing encounters. She is also Founder of Grimaldi-Francesca Training & Consulting and has been honored with a Ceremonial Resolution from the Council of the District of Columbia, the Earline Budd Award and the Transgender Day of Visibility Community Leadership Award.